Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your data.
Last updated: December 1, 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Resume Data: Personal details, work history, education, and skills you enter into your resume
- Payment Information: Billing details processed securely through our payment providers
- Usage Data: How you interact with our services, features used, and time spent
- Device Information: Browser type, IP address, and device identifiers
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our resume building services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Personalize and improve your experience with AI-powered suggestions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
3. Data Security
We take the security of your data seriously and implement industry-standard measures:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Control: Strict role-based access controls for our team members
- Infrastructure: Hosted on secure, SOC 2 compliant cloud infrastructure
- Monitoring: 24/7 security monitoring and regular vulnerability assessments
- Backups: Regular encrypted backups with secure off-site storage
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties that help us operate our services (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your resume data in standard formats
- Opt-out of marketing communications
- Object to certain processing of your data
6. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in and remember your preferences
- Understand how you use our services
- Improve our website performance
- Provide personalized content and features
You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion:
- Personal data is deleted within 30 days
- Backup data is purged within 90 days
- Anonymized analytics data may be retained indefinitely
Questions About Privacy?
If you have any questions about this Privacy Policy, please contact us.