Privacy Policy

1. Introduction

ResumeForge ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website resumeforge.com, mobile application, and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Professional experience, education, and skills
• IP address and browser information

2.2 Resume and Job Application Data

When you use our services to create resumes, cover letters, or job applications, we collect information you submit, including:

• Employment history
• Educational background
• Skills and qualifications
• Certifications and achievements
• Personal references

2.3 Usage Data

We automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include:

• Device and browser information
• IP address
• Operating system
• Browsing patterns and site usage
• Referring source
• Pages viewed

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Create and manage your account
• Process and complete transactions
• Send administrative information, including updates, security alerts, and support messages
• Respond to customer service requests and support needs
• Personalize your experience
• Improve our website and services
• Develop new products, services, and features
• Monitor usage metrics and analyze trends
• Send promotional communications
• Protect against, identify, and prevent fraud and other illegal activity

4. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our site. We use these technologies for various reasons, including to:

• Remember your preferences and settings
• Determine frequency of accessing our content
• Measure the effectiveness of advertising campaigns
• Analyze site usage and traffic patterns

You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our site.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

8.1 Account Information

You may at any time review or change the information in your account by:

• Logging into your account settings
• Contacting us via email

8.2 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@resumeforge.com.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Transfers

We are based in the United States and process data both within and outside the United States. If you are accessing our services from outside the United States, be aware that your information may be transferred to, stored, and processed by us and our affiliates in facilities around the world. By providing us with your information, you consent to this transfer.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, if the changes are significant, we will provide a more prominent notice.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.